TERMS OF SERVICE

Effective Date: 17/12/2025

These Terms of Service (“Terms”) govern your access to and use of the website, forms, communications, and services provided by New Alamo Ventures, LLC (“Company,” “we,” “us,” or “our”).

By submitting your information through our website, forms, or other communication channels, you agree to be bound by these Terms.

1. Services & Communications

New Alamo Ventures, LLC provides property management–related services, which may include but are not limited to:

  • Rental and property inquiries

  • Tenant, owner, and applicant communications

  • Maintenance coordination and updates

  • Appointment scheduling

  • Operational, administrative, and service-related notifications

Submitting an inquiry does not guarantee services, approval, availability, or outcomes.

2. Email, Text Message (SMS), and Phone Communications

By providing your contact information, including your phone number and email address, you consent to receive emails, text messages (SMS/MMS), and phone calls from New Alamo Ventures, LLC related to your inquiry or services.

Message Details

  • Message frequency varies

  • Message and data rates may apply

  • Messages may be sent using automated or manual systems

Opt-Out

You may opt out of communications at any time:

  • Text messages: Reply STOP

  • Emails: Use the unsubscribe link or contact us directly

Opting out of non-essential communications does not prevent delivery of required or service-related messages where legally permitted.

3. Privacy & Data Use

We respect your privacy. Your information is kept confidential and is not sold, shared, or distributed to third parties for marketing purposes.

Your use of our services is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Privacy Policy: https://bigalamo.com/privacy-policy

4. User Responsibilities

You agree to:

  • Provide accurate and current information

  • Use our services for lawful purposes only

  • Not misuse, disrupt, or interfere with our communication systems

You may not submit false information or attempt to gain unauthorized access to our systems.

5. No Guarantee or Professional Advice

Information provided through our website, communications, or forms is for general informational and operational purposes only and does not constitute legal, financial, or housing advice.

All decisions related to tenancy, approvals, maintenance, and services are subject to applicable laws and separate agreements.

6. Third-Party Services

We may use third-party platforms to provide communications or services (including messaging providers, website platforms, and property management software).

We are not responsible for:

  • Service interruptions

  • Message delivery delays

  • Actions or data practices of third-party providers

7. Limitation of Liability

To the fullest extent permitted by law, New Alamo Ventures, LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or communications.

Our total liability for any claim shall not exceed the amount paid to us (if any) for the applicable service.

8. Modifications to Terms

We reserve the right to update these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services constitutes acceptance of the updated Terms.

9. Governing Law

These Terms are governed by the laws of the state of Texas, without regard to conflict of law principles.

10. Contact Information

New Alamo Ventures, LLC
Email: [email protected]
Phone: +1 210-633-8800